WINDWARD SOFTWARE PHILIPPINES, INC.
IT SUPPORT
(Central Visayas - Cebu City)
Responsibilities:
- Provides technical assistance and network/hardware/software training to new staff
- Responds to internal IT assistance requests and maintains a record via the support queue
- Technical resource to other support staff for network/hardware issues
- Maintains a log of internal hardware and peripherals
- Identifies and takes responsibility for personal learning needs
- Attends and participates in Support Dept. and IT Staff meetings
- Setup and configuration of equipment for new staff members
- Ensure equipment is maintained, patched with updated AV software
- Ensure security of local network, regulate installed applications on PC’s
Requirements:
- Able to work independently as well as in a team, positive attitude
- Excellent written and oral communication skills
- Excellent customer service skills
- Excellent time management skills, including ability to multi-task and meet deadlines
- Excellent troubleshooting, problem solving, analytical and research skills
- Knowledge of PC hardware, operating systems, networking and peripherals
- Knowledge of Cisco Call Manager and Cisco Unity VM
- Knowledge of Cisco routers and router configs / VPN tunnels
- Knowledge of Linux OS’s, including basic run levels, cli commands, Apache, MySQL
- Knowledge of Windows OS’s, both desktop and server
- Familiarization of Active Directory, MS Exchange and Terminal Services
We offer a competitive starting salary with opportunity for advancement, plus allowances and other great benefits!
Join us Now !
For more information about our company
Visit our website www.wws5.com