URGENT! 100 Technical Support Specialists (Hands-on)


Advertised: 27-10-10 | Closing Date: 26-12-10.

Be a part of our growing family as we continue to provide organizations with leading-edge I.T. solutions. Experience the rewards, state-of-the-art solutions, and excellent career opportunities.

URGENT! 100 Technical Support Specialists (Hands-on)

(National Capital Reg - Makati, Ortigas, QC)
Responsibilities:
  • To work with the Desk Side Support Group of the Help Desk Team.
  • Performing technical troubleshooting, maintenance, and setup of hardware.
  • Provide second-level problem determination on problems reported by end-users.
  • Assist end-users in resolving the problem by guiding end-users on possible solutions.
  • Updates, tracks, and closes problems under his/her tower.
  • Researching trends and patterns in the problems users ask about.
Requirements:
  • Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology or equivalent with good scholastic records
  • Required language(s): English, Filipino
  • With at least 6 months - 1 year hands-on technical support experience from an IT Service industry (preferable). 
  • Ability to impart technical knowledge to end-user.
  • Possess excellent customer relations and negotiation skills.
  • Willing to render occasional overtime work/work on weekends.
  • Strong analytical and excellent communication skills
  • Attention to detail and high degree of accuracy
  • Contract (renewable) positions available.
  • Must be willing to start ASAP
We are continuously hiring in the fields of INFORMATION TECHNOLOGY, ENGINEERING, and MARKETING.  Feel free to send your curriculum vitae Via Email. 

A direct-hire IT service company.

Address: Suite 1803 18/F Antel Global Corporate Center Julia Vargas Ave., Ortigas Center, Pasig City. 
Contact Person: Rhia or Grace of HRD.